The automatic emergency call system in more than 59,000 Teslas globally may not work properly. That has led to a recall of the Model Y and the Model 3 by the German road authority.
KBA said on its website on June 29 that a software issue is causing eCall, which is designed to call first responders automatically in the event of a serious accident, not to function correctly, Reuters reports.
As a result, German owners are being advised to call Tesla or drive to an authorized repair shop to have a software update installed and the eCall function fixed. KBA has not specified how many of the affected vehicles are in Germany.
The recall is only the latest headache for German Tesla customers. Last week, buyers awaiting delivery of their new Berlin-built vehicles were having their delivery dates pushed back as a result of an electric motor issue.
Many reported that their deliveries were being delayed indefinitely and that the defect could not be fixed via a software update. One owner said that their already-delivered Tesla, meanwhile, could not be driven until replacement parts were found.
Tesla is also under investigation by American regulators. The National Highway Traffic Safety Administration upgraded its probe into 83,000 of the automaker’s vehicles over its controversial Autopilot advanced driver assistance system.
The automaker also ended a two-year streak of quarter-on-quarter sales gains in Q2 2022. Tesla delivered 254,695 vehicles worldwide between April and June, less than the record 310,250 deliveries it had managed in the first quarter of 2022. The automaker blamed supply chain issues and factory shutdowns in China for the falling deliveries.